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Support Center

Cupix Release Notes - August 2, 2018

We are pleased to present Cupix 08-02-2018 release.


  • Significantly improved 3D virtual objects

  • View range support

  • Google Analytics integration

  • Greatly improved VR headset support in the Web Player

  • White-labeled Web Player

  • Other feature enhancements

Significantly improved 3D virtual objects

  • A 3D object has a name.

  • Choose a display icon for a pushpin.

  • Pushpin’s head size can be customized.

  • 56 more predefined icons (total 84 icons)

  • Automatic video clip (like an mp4 file) playback in a photo frame (a movie file should be hosted by publicly accessible cloud storage like Dropbox).

  • New mouse hover animation on 3D objects in the Web Player. 

  • Edit the position and rotation angles of a 3D object in text-input fields.

  • Set the position and the size of a 3D box, a photo frame, and a 3D text by mouse clicking 3D coordinates.

  • Use a 3D box as a hotspot and set different transparency when a mouse pointer hovers in the Web Player.

View range support

  • Set a view range distance in the Web App and 3D objects out of the range from the current pano will not be rendered in the Web Player.

 Google Analytics integration

  • You can set up to two Google Analytics accounts (one for yourself and another for your client) in the Settings and the Web Player sends visitors’ events to the Google Analytics.

  • You can measure the success of your content by tracking 3D tour metrics such as play button clicks, engagement ratio (how much of your 3D tour they explored), Click-Through-Rate (the percentage of viewers who click Call-to-Actions you have designed in 3D objects), Social Share (click events of the Share icon in the toolbar), and so on.

  • This new feature will be available only for Studio Pack subscribers.

Greatly improved VR headset support in the Web Player

  • Newly implemented VR mode in the Web Player now supports the most popular VR headsets.





HTC Vive

PC (Window 10)



Oculus Rift

PC (Window 10)



 Google Cardboard

Mobile Phone (Android)

Chrome, Samsung Internet


(You can move towards where you keep staring for a certain period of time)

Mobile Phone (iOS)


Samsung Gear VR

Mobile Phone (Android)

Oculus Browser


White-labeled Web Player

  • With the white-labeled Web Player, you can use your own Web Player URL and customize the favicon, social post meta-tags (default title, default link description, default photo). Plus, Powered by Cupix logo will be removed.

  • The eligibility and the availability of this new feature are limited, and it will be rolled out on a first-come, first- served basis.

  • Please contact us for more details.

Other feature enhancements

  • Extend and Trim dimensions: You can pick two dimensions, and they will be extended until they cross and are trimmed out at the intersection point.

  • Fix Orientation - Apply to All: After you fix the vertical orientation of a pano, you can apply the same transformation to all other panos.

  • Numerous bugs have been fixed.

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