Error Codes
| Error Code | Description |
|---|---|
| 7001 | File upload did not succeed. Make sure the web browser is in the foreground during file upload. Do not close the web browser until upload progress has reached 100% and closes on its own. |
| 7002 | Server unable to begin file processing. |
| 8000 8996 8997 8998 | Server processing system error. |
| 8999 | Server processing timeout error. |
| 8001 | One or more photos are not equirectangular. Make sure all photos have an aspect ratio of 2:1. |
| 8002 | Server API 500 error. |
| 8003 | Server API 400 error. |
| 8004 | Server API connection timeout. |
| 8005 | One or more photos are in dual fish-eye format. Only upload equirectangular images. |
| 8006 | One or more videos are in dual fish-eye format. Only upload equirectangular videos. |
| 8007 | One or more videos are not equirectangular. Make sure all videos have an aspect ratio of 2:1. |
| 8008 | Video file decoding failed. Make sure each video file size is less than 2GB. |
| 8009 | Invalid photo format. Required minimum width is 3,000 pixels and images should be equirectangular (aspect ratio of 2:1). |
| 4100 | Storage limit exceeded. Delete files no longer in use, upgrade capacity plan, or purchase additional storage space |