Support Center
Support Center

Collaborate securely

Collaborate securely

Understanding a team

Cupix is well equipped with advanced team features that can be easily practiced among stakeholders for secure and highly efficient collaboration. First of all, Cupix’s team is an organizational concept, and a team can hold team members. Each team member possibly has three levels of roles in terms of administrating team settings or accessing workspaces.

  • Team Member

    Regular team members are not allowed to add or remove other team members nor edit any team settings like the team logo image. They can access a workspace only after workspace owner shares it with them. They can make an approval request to create a workspace to the Billing Admin.

  • Team Admin

    Team admins can and or remove other team members and change all team settings. Plus, they can access all workspaces with the Read-Write permission created by any team members regardless of share settings. There can be more than one team admins in a team. They can make an approval request to create a workspace to the Billing Admin.

  • Billing Admin

    There can be only one billing admin among team admins, and only the billing admin can access the Plans and Billing tabs and manage subscription plans and the payment. Plus, team members and team admins alike need Billing Admin’s approval to create or activate workspaces.

Workspace access permission

Apart from the team roles, you can share your workspaces with anyone who has a Cupix account with Read-Write or Review-Only permissions.

Note: Please note that only the workspace owner, the user who has created the workspace, and team admins can update workspace settings which are available in the Settings menu.

  • Read-Write permission

    With the Read-Write permission, users can create 3D tours and update 3D tours created by others. But they can’t delete or publish 3D tours unless they are the owner of the 3D tours, in other words, they have created the 3D tours.

  • Review-Only permission

    With the Read-Only permission, users are not allowed to create or update 3D tours in the workspace, but they can access 3D tours whose Review-Only Ready status is on.

    When they access these 3D tours, they can just see the Review tab which consists of the Web Player and the discussion tool. They can add dimensions if it is allowed in Customize Player options in the Publisher tab.


Team AdminWorkspace owner3D tour ownerRead-Write permissionReview-Only permission
Create 3D tours
Delete 3D tours

Publish 3D tours

Update 3D torus
Update workspace settings


Access Review-tab

Keep in mind: Whoever, whether or not they are your team members, has the Read-Write permission can create 3D tours in the workspace and all costs associated with that will be billed to your team account.

Leverage the powerful discussion tool

The discussion tool in the Review tab provides an incredibly efficient way to discuss issues with stakeholders. You can easily insert a viewpoint link, which is a hyperlink pointing to the pano with the view angle and the camera zoom factor, and so when the link is clicked the whole scene will be changed to the right spot you want to talk about. Moreover, there are easy-to-use issue management features that enable you to mark a discussion thread Resolved and cross out the issue quickly.

Latest comments in the Review tabs across all 3D tours will be aggregated under the Comment History button which is available in the 3D tour list page, and so you can check the latest discussion updates without looking into your email inbox.

Best practices when working with different types of stakeholders

Share vs. Publish

We don’t provide any means for search engines like Google or Bing can index published 3D tours, and so there is no easy way for the general public to find your published 3D tours until you embed the link inside your public web pages or post them on social media. However, it would not be a good practice to publish a 3D tour and share the link with a limited group of people for private projects because anyone who knows the link can share it with others without you knowing.
Therefore, if you want to control who accesses what, we’d like you to take advantage of the team feature and sharing workspaces.

  • Add most of your employees as team members and share workspaces with Read-Write or Review-Only permission depending on their responsibility.
  • Add manager level employees as team admins and allow them to access all workspaces and 3D tours without further permission settings.
  • Add top executives or high-level decision makers, whose responsibility is mostly overseeing the progress rather than updating details by themselves, as team members and share workspace with Review-Only permission. Make sure Review-Only Ready switch is on when you believe 3D tours are ready to be presented to these people.

Actively using the discussion threads with viewpoint links can help your team drastically increase the clarity of communication as compared to using the traditional media like photos, videos, or verbal explanation.

Working with outsiders

Clients, partners, subcontractors, or anyone who participates in your projects but not belongs to your organization are also encouraged to be invited in the workspaces with Review-Only permission for seamless collaboration. Because they have to sign in to Cupix with their identity to access your workspace or 3D tours, you can control who will be there with the high level of security.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.

Previous Article Combine sections

View all