Implemented
Will there be an option for high resolution tours in the live version? — side question - where can I find the HTML to post on a web page
Will there be an option for high resolution tours in the live version? — side question - where can I find the HTML to post on a web page
Hi, David.
Thanks for writing in. The tour will always be presented with the highest resolution in the web player regardless of the option you set in the editing mode. The resolution option takes effect only in the editing mode so that you can enjoy faster speed in editing.
For the side question, go to the 'Publisher tab' and click the 'Embed' on the right side of the screen. Click copy icon and paste the embed code to your website.
You can refer to the image below.
Best Regards,
Cupix Support
Thank you ... I'm testing a Samsung 360 camera .. I am mistaking the inherent pixel noise in the images from this camera with "low res" on your end ... i really appreciate your quick response
Im looking at the Ricoh theta V to try next ... if any users have shareable links of home/hotel room spaces using this camera, that would be great.
Thanks Again
Good for you. We do recommend the Ricoh Theta V considering the general quality of tours. Contact us anytime when you have questions.
Best Regards,
Cupix Support
I've taken several tours using the same camera, now i don't see the high resolution option, even though all my settings are the same as my previous tours. I'm using a mi sphere 360 camera. It shoots 4k, and pics at 24 megapixels, plenty for high resolution. Is high resolution not an option anymore? I only see low and standard now, even though my old tours show high resolution as an option.
you say the resolution you choose doesn't matter, but my old tours (with the high resolution option) are WAY BETTER. much more clear and crisp. where is the high resolution option?!!! i will definitely not be purchasing this if this can not be fixed. I have a shoot tomorrow, and all of a sudden I can't do it in high definition... I'm quite furious.
Hi, Jared.
We apologize for the late reply. Your 3D tour will be presented with the highest resolution(the original resolution of photos when you upload) in the web player regardless of the option you set in the editing page in our App as we answered. The resolution option in the editing page improves the speed of performance, and it is applied to the editing page only. Cupix doesn't increase/decrease the resolution of photos when you upload and when you display the 3D tours to the Web player. The high resolution is only available for a DSLR, and the standard is the best resolution you can get if you take photos with a 360º camera.
Slight movements while capturing, lights and other factors can affect the quality of photos, and this may cause the blurriness which might make you think the resolution is lower than before. Again, there's no change in between the previous version of our app and the current one when it comes to the resolution issue. We hope that the shooting went well, and if you have any questions feel free to ask us. We'll get back to you as soon as possible.
Best Regards,
Cupix Support
The photo quality is deliberately brought down to a certain level in order to enhance the loading speed while editing. If the photo resolution is higher than 6000x3000, choose High from the Photo Resolution drop-down on the upper-right menu bar. Note that this option applies only to the editing screen, and your clients will see the highest resolution in the web player.
When it comes to the web player, the photo quality shown in the player is based on the original photos uploaded by the user. We do not reduce, edit or process images that might cause decreased image quality. Every scene is displayed by loading gradually from lower resolution to higher resolution. If a 3D tour is played with lower Internet speed, then, it may take time to reach the highest resolution. It may look as if the 3D tour is displayed in a lower resolution. In order to enhance the loading speed, when using a desktop or a laptop computer, use a faster Wi-Fi or wired Internet. When using a mobile device, connecting to Wi-Fi may help.
Regards,
Cupix Support
Also disappointed for the choice but here's to hoping for improvements.