Cupix Support Center

Billing pro rated first month at $72

Hello, I am looking to sign up for the Small monthly plan at $24 , however it is saying I will be charged $72 (pro rated for the current billing period).  Not sure why i am being charged $72 this month and not $24 .  Thank you - Joseph

  • Hi, Joseph. 

    We answered you via Facebook Messenger. You had 3 workspaces at the moment you made a payment. Now, your free-trial expires and all workspaces you created during the Beta and free trial were reset to 0. If you retry now, you will be charged the right amount of money. Sorry for your inconvenience and contact us if you have further questions.

    Best Regards,

    Cupix Support

Login to post a comment