FAQ

What is a 360-degree photo?
A 360-degree photo, a 360-degree panorama, or an equirectangular photo is a photo that allows you to view a scene from every angle: above, below, behind, and...
Wed, 26 Apr, 2017 at 4:56 PM
Can I upload regular photos instead of 360-degree photos?
No. Cupix currently only supports 360-degree photos. Each 360-degree photo should cover the entire scene in the form of the equirectangular image, and so wi...
Tue, 11 Apr, 2017 at 6:45 AM
Can I download 3D virtual tour data?
Yes, to a certain extent. Even though the 3D virtual tour works only in the Cupix Web Player, you can download both the high-density 3D point cloud or the t...
Mon, 27 Nov, 2017 at 3:01 PM
What is a high-density point cloud?
A high-density point cloud is a set of 3D points representing the surface of the scene. The Cupix cloud server generates millions of highly dense 3D points ...
Tue, 11 Apr, 2017 at 6:47 AM
What is a simplified mesh model?
A simplified mesh model is created from the high-density point cloud by reconstructing a surface mesh tightly covering the point cloud and then reducing the...
Tue, 11 Apr, 2017 at 6:47 AM
Can I measure actual dimensions from photos?
Yes.  Simply click hold SHIFT and click on points to can get a measurement.  However you will want to set the photo scale for each 3D virtual tour. The ...
Mon, 22 Jan, 2018 at 12:36 PM
Is it OK to take photos in a random way?
Yes and No. The order of photos does not matter because the Cupix cloud server sorts out photos automatically. However, there should be sufficient overlappe...
Mon, 17 Apr, 2017 at 2:47 AM
What cameras do you recommend?
We have tested various 360 cameras available on the market, and among entry level cameras, Ricoh Theta-S works the best with Cupix. Please check out this &q...
Tue, 11 Apr, 2017 at 9:02 PM
What tripod do you recommend?
You can use any off-the-shelf travel tripods. If you want a solid tripod, we recommend a Horusbennu 747x Excalibur or a Horusbennu MP-4500ST camera standing...
Tue, 11 Apr, 2017 at 9:02 PM
Is special lighting equipment required?
No. Feel free to take photos as you normally would.
Tue, 11 Apr, 2017 at 9:02 PM